PRIVACY POLICY

Last updated: May 21, 2026

PeakBot LLC (“PeakBot”) provides automated trade execution and copy trading services. This Policy explains what personal information we collect, how we use it, and your rights.

1. Information We Collect & Store

  • Account info: name, email, phone, address, country, password.
  • Billing info: payment details (processed by Stripe; we don’t store payment information).
  • Broker connection: API/OAuth access tokens so we can place trades on your behalf.
  • Trade and account data: trades executed and holdings retrieved from your broker.
  • Usage data: IP address, device info, pages viewed, and cookies (see Section 6).
  • Communications: emails and support messages you send us.

2. How We Use It

We use your information to:

  • Provide the Services (account setup, broker connectivity, trade execution, billing, support).
  • Secure the Services and prevent fraud.
  • Send service messages and, with your consent where required, marketing emails.
  • Comply with legal obligations and recordkeeping requirements.

For users in the EEA, UK, or Switzerland, our legal basis is performance of our contract with you, your consent (for marketing), our legitimate interests (for security and improvement), and legal obligation (for recordkeeping).

3. Who We Share It With

We do not sell your personal information. We share it with:

  • Service providers who process data on our behalf
  • Brokers you connect to
  • Authorities or legal counterparties when required by law or to protect our rights.
  • Acquirers, in connection with a merger, sale, or financing.

4. International Transfers

PeakBot is based in the United States and processes data here. For users in the EEA, UK, or Switzerland, we rely on the European Commission’s Standard Contractual Clauses (and UK/Swiss equivalents) to safeguard your information. You can request a copy by emailing experience@peakbot.com.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct or update inaccurate information.
  • Delete your personal information.
  • Restrict or object to certain processing.
  • Receive your data in a portable format.
  • Lodge a complaint with a data protection authority (EEA/UK/Swiss residents).

California residents have additional rights under the CCPA, including the right to know, delete, correct, and opt out. Residents of other US states (including Colorado, Connecticut, Virginia, and Utah) may have similar rights.

To exercise any of these rights, email experience@peakbot.com. We’ll respond within 30 days. We may need to verify your identity first.

6. Cookies

We use cookies to operate the Sites, remember your preferences, and analyze usage. EEA, UK, and Swiss visitors will see a cookie banner allowing you to accept, reject, or customize non-essential cookies. You can change your preferences any time through the cookie settings link in the footer.

7. How Long We Keep Your Data

We keep your personal information for as long as your account is active and for up to 7 years after closure to meet legal, tax, and recordkeeping requirements. We delete or anonymize data when it’s no longer needed.

8. Security

We protect your information with encryption in transit (TLS), encryption at rest for sensitive credentials, role-based access controls, multi-factor authentication for admin systems, and audit logging. No system is perfectly secure; keep your password safe and let us know promptly of any unauthorized access.

9. Children

Our Services are not for anyone under 18, and we do not knowingly collect data from anyone under 18.

10. Changes to this Policy

We may update this Policy from time to time. We’ll update the “Last updated” date and, for material changes, notify you by email or on our Sites.

11. Contact Us

Email: experience@peakbot.com